Privacy Policy

1. Business operator

• Company: T&T株式会社（T&T Co., Ltd.）
• Location: 神奈川県横浜市金沢区釜利谷東5-4-32 (Yokohama, Kanagawa, Japan)
• Representative: 花房 巧 (Representative Director)
• Contact: info@slv-details.com

2. Information we collect

When receiving inquiries and applications, the Company may collect the following information:

• Name
• Company or trade name
• Email address
• Phone number
• Address
• Industry and business activities
• Content of your inquiry or application
• Products of interest, quantities and sales plans
• Technical information that may be collected by Google when a form is submitted

3. Purpose of use

The Company uses the personal information it collects for the following purposes:

• Responding to OEM, ODM and Private Label inquiries
• Reviewing and responding to business and partnership applications
• Responding to dealer and reseller inquiries
• Providing information on terms of trade, products, lead times and quotations
• Contracts, ordering, delivery, billing and after-sales support
• Responding to fraud, nuisance and security issues
• Responding as required by law

4. Proper acquisition and use within the stated purposes

The Company acquires personal information by lawful and appropriate means, and uses it within the scope of the purposes above. If use beyond that scope becomes necessary, the Company will obtain your consent in advance.

5. Provision to third parties

Except in the following cases, the Company does not provide personal information to third parties without obtaining your prior consent:

• When you have consented
• When required by law
• When necessary to protect a person's life, body or property, and it is difficult to obtain your consent

6. Outsourcing

The Company may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. In such cases, the Company exercises necessary and appropriate supervision over the contractor.

7. Use of external services

The Company uses Google Forms provided by Google LLC to receive inquiries and applications. Information you enter is collected by the Company for handling your request, and is also transmitted and stored through Google's services; Google's handling of information follows its own terms. The Company may also direct you from the SULLIVAN websites to a general online store or a store for approved businesses; the handling of personal information in these external services follows each provider's terms.

8. Security measures

The Company endeavors to take necessary and appropriate measures to prevent the leakage, loss or damage of personal information and to otherwise manage it safely.

9. Retention period and deletion

The Company retains personal information for the period necessary to achieve the purposes of use, or for the period required by law, and thereafter deletes or disposes of it by an appropriate method when it is no longer needed.

10. Requests for disclosure, correction, suspension of use and related matters

For requests to disclose, correct, add, delete, suspend the use of, erase, or stop the third-party provision of personal information, the Company responds appropriately in accordance with law, after verifying the identity of the individual concerned. Please use the contact details below.

11. Contact

For inquiries regarding this policy and the handling of personal information, and for requests such as disclosure, please contact:

• Business operator: T&T株式会社（T&T Co., Ltd.）
• Location: 神奈川県横浜市金沢区釜利谷東5-4-32 (Yokohama, Kanagawa, Japan)
• Email: info@slv-details.com

12. Revision of this policy

The Company may revise this policy in response to changes in law or in its business. The revised policy applies from the time it is posted on this page.